Privacy Policy — Erome
Simple, clear rules about what we collect, how we use it, and how you can contact us. This policy uses easy wording.
Introduction
We respect your privacy. This page explains in plain terms what data Erome collects, why, and how we protect it.
- This policy applies to erome.net and related services.
- We keep things minimal — no accounts, no tracking for ad targeting.
- If you disagree, please stop using the service and contact us. See Contact section below.
Data We Collect
We only gather data needed to run the site and respond to messages.
- Form data: name, email, topic, message, and optional video link when you use our contact forms.
- Usage data: basic logs such as timestamps, pages visited, and errors to help us fix problems.
- Technical info: browser type, device type, and IP address (used for security and to deliver the service).
We do not ask for or store payment information, social security numbers, or other sensitive personal data.
How We Use Your Data
We use collected information only for practical, limited reasons.
- To reply to messages and support requests sent via our contact forms.
- To operate and maintain the site, fix bugs, and improve performance.
- To protect the site from abuse and help with legal requests such as DMCA takedowns.
Cookies & Tracking
We keep tracking to a minimum and do not use cookies for advertising.
- Essential cookies: small cookies may be used to keep forms working and protect against spam.
- No ad tracking: we do not use third-party trackers that follow you across sites for ads.
- Analytics: if analytics are used, they are configured to limit personal data and aggregated where possible.
Third-Party Services
We may use trusted third-party services to run parts of Erome. We choose providers that follow good privacy practices.
- Examples: email delivery services, hosting providers, and error-logging tools.
- These providers only receive the data they need to perform their job (e.g., an email address to send a reply).
- We review vendor privacy policies and limit data sharing where possible.
Data Retention
We keep personal data only as long as needed.
- Contact form messages are kept until the issue is resolved and then may be deleted or archived for a short time for records.
- Log files and error reports are kept for a limited time to diagnose problems or investigate abuse.
- If you ask us to delete your data, we will follow up and remove it where reasonable and legal.
Your Rights
You have simple rights over your data. Contact us to exercise them.
- Access: ask what data we hold about you.
- Correction: ask us to fix any errors.
- Deletion: request removal of your personal data where we are able to comply.
- Questions: you can always contact us to discuss privacy concerns.
Requests may take up to 30 days to process. We will let you know if we cannot comply for legal reasons.
Security
We take basic steps to keep data safe.
- Encrypted connections (HTTPS) when you use the site.
- Access controls and limited staff access to message data.
- Regular software updates and best-effort monitoring for abuse.
No system is perfect. If we learn of a breach affecting your personal data, we will follow legal requirements and notify affected users when required.
Children
We do not knowingly collect data from children under 13 (or the local age of consent).
- If a parent or guardian believes we have collected data about a child, contact us and we will remove it promptly.
Changes to This Policy
We may update this policy from time to time. We will note the date of the last change.
- Major changes will be posted on this page with the effective date.
- Please check this page for updates if you are concerned about how we handle data.
If you have questions about this privacy policy or want to exercise your rights, contact us:
- Email: erome.net@gmail.com
- Address: 500 Masonic Avenue, Apt 2, San Francisco, California 94117, USA
- Response time: We usually reply within 1–2 business days.
For legal or DMCA concerns, please use the topic "Legal / DMCA" when you contact us so we can prioritize those requests.